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At Satori Solutions we take our reputation pretty seriously. We’re proud to have been selected as a Premier Partner by OpenText, makers of RightFax – the industry-leading Network Fax Server software and Electronic Document Management System provider.
We didn’t get to be a RightFax Premier Partner by going after easy sales and low-hanging fruit. Our practice is built on making sure that you get the fax server solutions and electronic document management systems that are right for you. Sometimes that means taking extra time to educate everyone on your team about the solutions you’ve purchased.
Sometimes it means steering you toward a product that we don’t even sell.
We gauge the success of each project based on the value we deliver, not on how much we sell. So we ask the hard questions necessary to determine which solution is right for you, and we give you completely honest answers about what our products do well and what they don’t.
It’s the only way we know to ensure that you get a flawless, trouble free deployment, easy-to-implement and use electronic document management systems, and fax server solutions that have an immediate, positive, and high-profile impact on your bottom line. Industry-leading Solutions like RightFax fax server software, and Dialogic Brooktrout fax products – solutions that streamline your business communications, automate your electronic document management, and impact your organization from the front desk to the corner office.
Solutions that make you the hero.
I only have a couple vendors I deal with that I place in the category of 'extraordinary.' The team at Satori Solutions is extremely talented, knowledgeable and reliable.
- Scott Port, Memorial Health System
Our first implementation with Satori Solutions was flawless. They do their homework; the products work every time and they're very easy to work with. The level of customization we need would be impossible without a strong vendor/client relationship and they've raised the bar on that by treating us like we're their only client. I wish all our projects had completed as smoothly as those run by Satori Solutions!
- Eric Loften, A Prominent, Multinational Investment Strategies Firm
Satori Solutions is very proactive and knowledgeable in their support. They respond promptly to every single question, and that support has been very accurate and confident. The software we purchased is business critical, so we need to stay in very close touch with our vendor, and Satori is extremely responsive to that. They've never let me down and have repeatedly gone beyond my expectations.
- Brian Cidern, CLS Bank International
We had a solution that was originally put in place by some other consultants. While the solution worked, there were numerous single points of failure and bottlenecks. After our first meeting with Satori, it was clear that our issues were going to be solved. That was six years ago and the solutions that they brought to us are still up and running. We have had no downtime and experienced no bottlenecks. Satori is a world-class organization; they understand what customer service means and have a true commitment to excellence. The Satori team is available when we need them and always bring a great attitude to the table. There are very few vendors that I would be willing to put my name behind and Satori Solutions is one of them.
- Damian Doig, Director of Technology, A Prominent Financial Services Firm
Satori Solutions has a depth of experience with high-volume complex integrations that no other vendor can match. You can't just look in the phonebook for another vendor who can do this. They provide absolutely top shelf customer service backed up with incredible technical expertise. They look at every interaction as another opportunity to prove to you why you would be foolish to take your fax related needs anywhere else.
- Derrick Walker, Manager IPCC Telecom Operations, Fortune 500 Office Supply Retailer
